Our prepaid plans are built for brochure-style service business sites — with simple hosted payment links for services, deposits, or packages when you need them (Stripe, PayPal, Square, and similar — your account). Full online stores (catalogs, carts, inventory) and user logins are not included; we'll scope those separately. Before you pay, you can text or email us with questions. At checkout you'll answer a couple quick scope questions; if something needs a custom quote, we'll reach out by text or email first instead of charging you. If you've paid and your project isn't a fit, or you need to cancel for any reason before we begin work on your account, we'll refund your full prepaid amount.

Monthly plans: yes — cancel anytime before your next renewal. Your site stays live through the month you paid for, and you will not be charged again. Prepaid terms (3, 6, or 12 months): full refund if you cancel before we begin work on your account. After work has started, there is no refund, but hosting and support continue through the end of your paid term.

No problem — browse plans, text, or email us with questions. Nothing is charged until you choose a plan and complete secure checkout.

You'll go straight to a short project questionnaire. On Managed, that helps us plan your new site build; on Lite, it covers hosting access and the site you already have. We also email the questionnaire link to the address you used at checkout. Stripe sends a payment receipt too.

Managed sites typically launch within 1–2 weeks once we have your questionnaire and content — and sometimes sooner when your content is ready and the scope is straightforward. Starting from a layout you pick often helps — not the months-long wait common with agencies.

You can renew for another term at the current rate, switch plans, or simply stop — either way you keep your domain, content, and Google Analytics / Search Console data. On Managed, see also site ownership and early buy-out below.

No hostaged code. Your domain, content, and Google Analytics / Search Console stay yours either way. On Managed: after 12 consecutive months of paid service, the website files are yours to keep with no buy-out fee. Need to leave earlier? Buy out the site for a flat $999 — we export your site files, no penalties. Lite is hosting for a site you already own, so there is no site buy-out.

Lite: hosting and support only — content changes quoted as needed. Managed: monthly content updates included — swap photos, update pricing, refresh offers, and keep hours and CTAs current. Managed includes 2 hours of content updates per month. Unused hours do not roll over. Most small changes are quick — a typo often takes about a minute, and adding or swapping a photo usually takes a few minutes. Bigger changes take longer, but one normal request will not use up your whole monthly allowance. Work beyond your plan is $65/hour and only after you approve.

On Managed, included updates do not have to go unused. Mid-month we can check in with a few one-click options (swap a photo, update hours, refresh a CTA), and you can pre-approve a small improvement backlog — speed polish, SEO basics, link/form checks — so we keep improving your site even when you have not sent a request. At onboarding you can opt into a pre-approved improvement backlog and choose how you want mid-month check-ins — email, text, both, or skip.

Use the update form we share with you — a few clicks to pick the change type, add a note, and submit. Once we review your request, most updates are done within about an hour. If something needs more time, we tell you up front.